Email: Northeastprteam@uhc.com Toll Free Phone: 1-877-842-3210 Toll Free Phone: 1-877-842-3210 Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Fax Number: 1-855-253-3236 Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Address: 12700 Whitewater Drive Minnetonka, MN 55343 Upstate (Albany) Address: 950 Winter Street, Suite 1700, Waltham, MA 02451 Patients may email their digital ID card from a smart device, or you can use the Eligibility and Benefits tool to view it online and download it to your system. Overland Park, KS 66210 Colorado Physician & Hospital Advocate Team Claim Number(s): See what UnitedHealthcare can do for you. Passwords must meet three of the four rules below. Student Insurance for Colleges and Universities. Toll Free Phone: 1-877-7NYSHIP. Please ensure your email includes: Northwest Indiana Network Management-Managed by Illinois Network Management Chicago - Hospital, Physician & Ancillary Providers Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Demographic Changes: 1-877-842-3210, Northern New England Network Management (MA, VT, NH, ME Only) Address: 6200 Northwest Pkwy, San Antonio, TX 78249 Welcome to UnitedHealthcare StudentResources' online student center.Here you can enroll in your school's student insurance plan. Demographic Changes: 1-877-842-3210, Texas Network Management-Austin Address: 3803 N. Elm Street, Greensboro, NC 27459 Idaho Network Management Address: 10701 W Research Drive, Milwaukee, WI 53226 Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Demographic Changes: 1-877-842-3210. Your email address will not be published. Email: Iowa_PR_Team@uhc.com Pittsburgh, Pennsylvania (West) Address: 2 Allegheny Center, Suite 600, Pittsburgh, PA 15212, Pennsylvania Provider Advocates (provider education or escalated service issues): Northeastprteam@uhc.com Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Fax Number: 1-888-311-4599, Indiana Network Management-Indianapolis and Fort Wayne Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. New Medicare Card-What to do and how will new MBI number look? Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Email: washington_pr_team@uhc.com Address: 7440 Woodland Drive, Dept. Address: 950 Winter Street, Suite 1700, Waltham, MA 02451 Hospital, Physician & Ancillary Providers Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Address: 200 E Randolph St, Ste 5300 Chicago, IL 60601 Phone: 1-877-842-3210 Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Email: nebraska_PR_Team@uhc.com Address: 13655 Riverport Drive Maryland Heights, MO 63043 Address: 1250 S Capital of Texas HWY Building 1, Suite 360 Austin, TX 78746 United Healthcare Student Resources (UHCSR) The University of Denver offers a comprehensive Student Insurance Plan (SHIP) that is underwritten by United Healthcare Student Resources (UHCSR). Main phone: 1-513-619-3600 Delaware Physician and Hospital Advocate Team (provider education or escalated service issues) Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Phone: 1-860-702-6133. The Kansas Board of Regents, in cooperation with the state universities, offers health insurance for students through United Healthcare Student Resources (UHCSR). Address: 3100 SW 145th Ave, Miramar, FL 33027 Your login to Partner Center is tailored to your school’s needs and gives you one-stop access to all of the tools necessary to manage your information with UnitedHealthcare StudentResources. BOX 740800 Email: so_atlantic_phys_contracting@uhc.com, Facility/Ancillary Contracting - Charlotte Address: 10151 Deerwood Park, Bldg 100, Ste 420, Jacksonville, FL 32256 Email: Wisconsin_PR_Team@uhc.com Email: ProviderServiceSTX@uhc.com for claims issues Email: oregon_pr_team@uhc.com Address: 495 North Keller Road #200, Maitland, FL 32751 Contact UnitedHealthcare for individual or employer group sales or customer service by phone. Phone: (866) 574-6088 Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Address: 107 Westpark Boulevard, Suite 110, Columbia, SC 29210 Demographic Changes: 1-877-842-3210, Tennessee Network Management - Memphis UnitedHealthcare is here to help providers who may need information, service or support on network management, provider contracting and more. Arkansas Network Management Address: 170 Wood Ave South, 3rd Floor Address: 33 Inverness Center Parkway, Suite 350, Birmingham, AL 35242 100 Indianapolis, IN 46278 Address: 12700 Whitewater Drive MN022-0610 Minnetonka, MN 55343 Welcome to UHOne Provider Portal! Call 1-877-842-3210 for demographic changes. Address: 2525 Lake Park Blvd, Salt Lake City, UT 84120 This plan is designed specifically for students attending the University of Denver and is only available to enrolled active students. Address: 1089 Jordan Creek Parkway, Suite 320 Address: 3803 N Elm St Greensboro, NC 27455 Email: sacopsteam@uhc.com, Physician Contracting - Charlotte Email: Arizona_PR_Team@uhc.com for claims issues If you have any issues, please follow our troubleshooting guide below. Address: 5900 Parkwood Place, Fifth Floor Dublin, OH 430162 The StudentResources mobile app is for college students who have enrolled in their college/university’s student health insurance plan. Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital) Phone: 877-842-3210, Network Management - Orlando Address: 1 Penn Plaza, 8th Floor New York, NY 10119 For claims issues, email Idaho_PR_Team@UHC.com Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. We work closely with brokers and clients to deliver custom benefits solutions. Address: 9100 Shelbyville Road Louisville, KY 40222 Email: mn_contracting@uhc.com Address: 230 Lexington Green Circle, Suite 400 Lexington, KY 40503 Address: 6465 Greenwood Plaza Blvd Suite 300 Centennial, CO 80111 Address: 1818 Market Street, Suite 1900, Philadelphia, PA 19103 Toll Free Phone: 1-888-795-7975. News Rebates for eligible customers are based on the Medical Loss Ratio (MLR) numbers reported to the Department of Health and Human Services on July 31, 2020. Payer List ... We hope you enjoy our new look! Demographic Changes: 1-877-842-3210, Texas Network Management - San Antonio Colorado/Wyoming Network Management - Hospital, Physician & Ancillary Providers Toll Free Phone: 1-877-842-3210 Email: Illinois_PR_Team@uhc.com Phone: Call 1-888-795-7975 for contractual inquires; Call 1-877-842-3210 for demographic changes. Phone: 1-877-842-3210 Iselin, NJ 08830 Email: sacopsteam@uhc.com, Georgia Physician Contracting Please do not call the Customer Service number listed throughout this website. Address: 9700 Health Care Lane Minnetonka, MN 55343 If you are a Provider and require assistance, you may contact UnitedHealthcare plans by calling the toll-free General Provider line. Email: sacopsteam@uhc.com, Physician Contracting - Greensboro Address: 9200 Worthington Road Westerville, OH 43082 Demographic Changes: 1-877-842-3210. Enrollment in the plan automatically occurs for eligible International Student Graduate Assistants. Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Address: 13655 Riverport Drive Maryland Heights, MO 63043 Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. {{schoolCtrl.ClientName}} {{schoolCtrl.ClientName}} Toll Free Phone: 1-800-307-4959, Kentucky Network/Northern and Grant Email: KY_NM_Team@uhc.com Please contact ESU Human Resources with any questions. UnitedHealthcare has developed Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, and Utilization Review Guidelines to assist us in administering health benefits. Address: 1111 Third Avenue, Suite 1100, Seattle, WA 98101 Toll Free Phone: 1-877-842-3210 Address: 2720 North Tenaya Way Las Vegas, NV 89128 Email: NewYork_NM_Team@uhc.com Physician and Hospital Advocate Team Fax Number: 1-601-718-6584, Network Management-Medicaid Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. With the StudentResources mobile app, college students that have either enrolled in the Student Healthcare Plan through their college or online at www.uhcsr.com can access their ID card image, explore care options, search for a Provider and view claims. Northern New England Network Management (MA, VT, NH, ME Only) Address: 6101 Carnegie Blvd, Ste 500 Charlotte, NC 28209 Toll Free Phone: 1-800-752-7106, Columbus Toll Free Phone: 1-866-612-4259 Medical Providers: Have questions or training needs? Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Your email address will not be published. Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Member Name(s): Demographic Changes: 1-877-842-3210, Texas Network Management-East, West & North Central Texas Demographic Changes: 1-877-842-3210 Community Plan of North Carolina – Medicaid Contracting – Greensboro Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Email: nd_provider_relations@uhc.com Colorado Skilled Nursing Facility (SNF) Advocate Team Toll Free Phone: 1-877-842-3210 Toll Free Phone: 1-877-842-3210 Colorado Skilled Nursing Facility (SNF) Advocate Team (See above for SNFs located in a hospital) Address: WA Toll Free Phone: 1-877-842-3210 Address: 3803 N Elm St Greensboro, NC 27455 Address: 7440 Woodland Drive, Dept. Toll Free Phone: 1-877-842-3210, Virgin Islands - Network Management Demographic Changes: 1-877-842-3210 Pennsylvania Provider Advocates (provider education or escalated service issues): Northeastprteam@uhc.com Email: Northeastprteam@uhc.com. Email: southeastprteam@uhc.com BCBS ALPHA NUMERIC PREFIX LIST A2A to Z9Z, Denial Code CO 4 – The procedure code is inconsistent with the modifier used or a required modifier is missing, Denial Code CO 18 – Duplicate Claim or Service, Denial Code CO 16 – Claim or Service Lacks Information which is needed for adjudication, Denial Code CO 22 – This care may be covered by another payer per coordination of benefits, Denial Code CO 24 – Charges are covered under a capitation agreement or managed care plan, Denial Code CO 29 – The time limit for filing has expired, Denial Code CO 50 – These are non covered services because this is not deemed medical necessity by the payer, Denial Code CO 97 – The benefit for this service is Included, Denial Code CO 109 – Claim or Service not covered by this payer or contractor, Anthem Blue Cross Blue Shield Customer Service Phone Numbers for Providers, United Healthcare Customer Service Phone Numbers, Healthfirst customer service phone number, claim and appeal address, Medical Billing Terminology of United States of America, What is Explanation of Benefits of Health Insurance in Medical Billing. Toll Free Phone: 1-877-842-3210, United Behavioral Health Contracting for Mental Health Providers/Neuropsychology Have questions about claims challenges or educational opportunities? Toll Free Phone: 1-866-315-2319, Wisconsin Network Management-Central Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Contracting Email: NNE_Contracting@uhc.com Omaha, NE 68164 Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Physician and Hospital Advocate Team Demographic Changes: 1-877-842-3210, Colorado Network Management - Skilled Nursing Facility (See above for SNF located in a hospital) Quick Links; About Us Address: 5 Centerpointe Drive, Suite 600 Lake Oswego, OR 97035 Representatives are available Monday - Friday from 7 a.m. to 9 p.m. Central Time. Providers Software Vendors Payers. Address: 6465 S. Greenwood Plaza Blvd, Ste. 300 Centennial, CO 80111 Email: Utah_PR_Team@uhc.com for claim issues Providers interested in joining our network of physicians, health care professionals and facilities can learn how to join. Address: 5775 Peachtree Dunwoody Rd, 4th Fl, Atlanta, GA 30342 Expected Reimbursement Amount(s): Phone: 1-888-795-7975, Address: 185 Asylum Street, Mail Route CT039-10A, Hartford, CT 06103 Demographic Changes: 1-877-842-3210 Suite 1100, Raleigh, NC 27609 Address: 3000 Bayport Drive, Suite 1170, Tampa, Florida 33607 Email: IN_NM_Team@uhc.com Phone(866) 338-8632 or Email Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Email: Indiana_PR_Team@uhc.com, Western Iowa counties Pottawattamie, Harrison and Mills managed by Nebraska Network Management Iowa Physician and Hospital Advocate Team Washington Skilled Nursing Facility Network Management Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Reconsideration Reference Number(s): Either Call Center reference numbers or LINK PTPCR/PIQ number Email: Northeastprteam@uhc.com Toll Free Phone: 1-800-842-3585, Address: 12018 Sunrise Valley Drive , Suite 100, Reston, VA 20191 Demographic Changes: 1-877-842-3210. Email: sacopsteam@uhc.com, Physician Contracting - Raleigh Starting Nov. 1, 2017, notification is required for certain genetic and molecular lab tests for certain UnitedHealthcare Commercial benefit plans. (see above for SNFs located in a hospital) Omaha, NE 68164 Email: Northeastprteam@uhc.com Phone: Call 1-800-882-5981 for contractual inquires; Call 1-877-842-3210 for demographic changes. Email: NewYork_NM_Team@uhc.com Students - Customer Service: 1-800-767-0700 MAIL. South Texas Physician & Hospital Team Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Email: mo_network_mgmt@uhc.com. Email: ma_contracting@uhc.com, Provider Relations Email: Northeastprteam@uhc.com. Email: Missouri_PR_Team@uhc.com Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Address: 1311 W President George Bush Hwy Richardson, TX 75080 Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital) Address: 5775 Peachtree Dunwoody Rd, 4th Fl, Atlanta, GA 30342 Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Behavioral Health Provider Types: Please visit www.providerexpress.com for resources and contacts, PT/OT/ST & Chiropractic Providers: Please visit www.myoptumhealthphysicalhealth.com/ for resources and contacts, Dental Providers: Medicare DSNP: Please contact 844-275-8750, Medicaid: Please contact Dentaquest at 877-542-9236, Commercial and Medicare: Please visit www.dbp.com/, Join the Network: Please visit www.uhcprovider.com/en/resource-library/Join-Our-Network.html for instructions on how to submit a request for participation, Demographic Updates: To update or change your practice information, please submit the Care Provider or Group Demographic Information Update form located at www.uhcprovider.com/en/demographics-profiles-attestation/link-my-practice-profile.html, Address: 5800 Granite Parkway, Suite 700 Plano, TX 75024 Email: nc_hpops@uhc.com, Facility/Ancillary Contracting - Raleigh Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue. Demographic Changes: 1-877-842-3210 Address: 10 Cadillac Drive, Suite 200, Brentwood, TN 37027 Email: ProviderServiceNTX@uhc.com ESU Contact Jennifer Stout Human Resources 1 Kellogg Circle Box 44 Emporia, KS 66801 (620) 341 - 6033 - phone jstout@emporia.edu Address: 1208 Pointe Centre Drive, Suite 230, Chattanooga, TN 37421 Address: 9100 S. Dadeland Blvd Suite 1250 Miami, FL 33156 Phone: 877-670-8432 Upstate Click anywhere to close. Network Management - Jacksonville Wisconsin (Grant/Crawford counties) Physician and Hospital Advocate Team Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Main Phone: 1-513-619-3600 Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Long Island Email: ProviderServiceCTX@uhc.com for claims issues Email: nd_contracting@uhc.com Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers. Required fields are marked *. Phone: 877-842-3210, Network Management - Tampa Demographic Changes: 1-877-842-3210, Network Management-Southeast & Southwest Please read the terms and conditions below carefully. Phone: 1-312-803-5900 Demographic Changes: 1-877-842-3210, Tennessee Network Management - Tri-Cities Address: 9700 Health Care Lane, Minnetonka, MN 55343 Phone: 1-800-669-1830. 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